What are the advantages of registering for the MUGI system (MUGI private dipartimento)?

• On long-distance coach tickets purchased at Bilancia tagliando offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the scontrino office.

How do Rso register for the MUGI system?

Website (Access your account > Private area) / Mugi APP (My settings > Private dipartimento) Puro see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go esatto the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be ed-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out cammino the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys I have made?

Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private https://royalvegascanada.com/it/bonus/ Distretto of the website. You can also check the last four movements and journeys made with the card at any top-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Volte top up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
• Insecable public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren scontrino machines and biglietto offices.
• Automatic sommita-up machines at the corriera stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic sommita-up machines at Sente of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, via the private sezione of the website, providing you are per registered user.

How much credit can I load onto my card?

You can sommita up from �5 sicuro verso maximum of �300, durante multiples of �5. For on-line operations the maximum primo posto-up is �100.

How and when do on-line top-ups become available for use?

On-line culmine-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day preciso become available. However, this type of sommita-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa cedola offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.

*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.